Casey Taylor, Partner

Casey Taylor

Partner, Bain & Company

Bain & Company is a global management consulting firm with expertise in omnichannel customer strategy and fulfillment, as well as a renowned sustainability practice. In this session, a Partner from Bain’s Retail practice will discuss click-and-collect and online grocery. She will focus on how customer behavior is changing, what these shifts mean for costs and carbon footprint, and what retailers can do to lessen the impact to the environment and bottom line.